Policy of Refund and Repairment
We want you to be completely satisfied with your online purchase. Should you need to return an item, please review the complete details of our return and repairment policy below.
Refund
However, because your dress is a one-off tailor made for your special day, orders cancelled after 24 hours are subject to a handling fee equalling 25% of the item price. We thank you in advance for your understanding.
Repairment
For all the dresses on eveningdressol.com are tailored according to your own requirements, if the dresses you received is not the same as you orderd, you can contact with our custom service to discuss the issues you are having.